Dont have any advice, but cundall from the 111th has the same problem with his ipad1, he also has a forum post in support, maybe join his or vise versa
Blue Max Young wrote: Totally uninstall the app. Go to the cloud nd reinstall it. That's how I got it to work.
I think it must be an ipad1 problem, because cundall has same problem, he said he tried that and it didnt work. My iphone4 took almost an hour to do it, I don't ever rember it taking that long
If that doesn't work then throw it against the wall, show it you mean business! Heave it again and again. If that still doesn't work than you will have to purchase another one.
Hope that helps.
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